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Restaurant General Manager

Lakeland, FL - Florida

Job Description

First and foremost, General Managers live and teach the mission and vision of the company. The General Manager is responsible for ensuring that the restaurant is running smoothly and making the guest the priority. Additionally, the General Manager partners with the District Manager  to ensure the overall financial health and brand standard execution of a single unit as well as developing a bench of well-trained talent for each level within the restaurant. The General Manager will manage the business by directing and holding the management, service and production teams accountable for service and operations excellence, including Steak n Shake procedures, policies and specifications which deliver the highest quality burgers and shakes. The General Manager will direct all activities pertaining to a clean, safe and attractive environment, the overall guest experience, staffing, discipline, payroll, repair and maintenance. The General Manager needs to be organized, proactive, excellent with time management, work well in a fast-paced environment and have outstanding customer service skills. For those with an entrepreneurial approach and a relentless pursuit of excellence, the General Manager position will allow recognition and potential career advancement.

Company Profile

We are a fast growing company with the longest established name in the premium burger and milkshake segment of the restaurant industry. We have been delighting our guests with premium products since 1934.  We have a performance-based culture and we select leaders who have a high level of integrity and intellect. Our intensity in executing our mission and vision sets us apart from our competition.  We deliver high quality, great service, and the lowest possible prices. Steak n Shake is selecting leaders with the drive to win who share our desire to lead and dominate for generations to come.

Requirements

  • Past GM experience and a minimum of 3 years in the restaurant industry.
  • Proven track record of building sales, increasing profits, people development, and operational improvements.
  • Strong service and hospitality focused leadership style.
  • Demonstrates an ownership mentality, business maturity, and strong industry awareness.
  • Utilizes tactical and strategic judgment to achieve all key business measures.
  • Bachelor’s degree preferred.

Compensation

  • General Manager compensation commensurate with experience.
  • Quarterly Incentive Bonus Program.
  • Basic Life and AD&D Insurance.
  • Day one medical, vision, dental, and life insurance plans.
  • 401k.
  • Short term and long term disability available.
  • Paid vacation.
  • Exceptional training, development, and onboarding program.

Other Information

  • Location: Lakeland, FL - Florida
  • Position Type: Full Time, Employee
  • Education Level: High School or Above
  • Experience: Experienced Manager
  • Position Type: Full Time, Employee
  • To Apply: Email sfl_careers@steaknshake.com